Webinar on 'Operational Stagnation Risks Rising Due to Understaffing and Small Teams in IT Departments'

Details and registration: Click here

Understaffing and small teams in IT departments increase the risk of dependency on specific individuals and operational stagnation In IT departments, due to talent shortages and hiring difficulties, there are increasing cases where a limited number of staff handle a wide range of tasks such as PC/device management, helpdesk support, and security responses. In small teams, each person handles multiple roles, making it easy for procedures, decisions, and knowledge to concentrate on specific individuals. In such situations, when someone retires, transfers, or is absent for a long period, daily operations can stall, increasing the risk of being unable to continue operations as before.

When the responsible person is absent, it becomes difficult to continue PC/device management and security responses If tasks such as PC/device procurement, returns, failure handling, asset ledger updates, and user support depend on the experience and memory of the responsible person, problems such as not knowing how to handle tasks during handover, being unable to track processing status, and not noticing missed responses are likely to occur. As a result, this can lead not only to delays in daily operations but also to missed returns, failure to update management information, and oversight of security responses related to device management. In situations where it is difficult to increase staff, it is important to establish an operational structure that does not depend on individual staff members.

Learning from PFU's operational know-how: New ways to utilize device management outsourcing In this seminar, based on PFU's knowledge gained from supporting IT operations for many years, we will explain how to continue stable PC/device management even with a small team. By visualizing tasks that only the responsible person understands, standardizing procedures and decision criteria, and organizing and combining tasks that should be handled in-house with those that can be outsourced to reduce the burden, we aim to build a structure that is less affected by personnel changes and can continue operations without increasing staff. In today's difficult hiring environment, we will share practical points for stabilizing PC/device management and achieving sustainable IT operations without relying solely on increasing staff.

Organizer and co-organizer PFU Co., Ltd. ■ Cooperation Majisemi Co., Ltd.

Details and registration: Click here

Majisemi will continue to hold webinars that are "useful for participants."

Past seminar materials and other open seminars can be viewed ▶ here.

Majisemi Co., Ltd.

〒102-0094 3-12 Kioicho, Chiyoda-ku, Tokyo Contact: https://majisemi.com/service/contact/